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Optimised delivery of goods with multiple partners
Context of the case
Seven Send is an express delivery company that offers bulk pick-up and delivery services on a daily basis. To optimise its business management, it uses Tuklo’s technology platform to inject parcels into its database.
On the other hand, Ecoscooting, (as part of the Cainiao Ecommerce Deliveries Network in Spain) is a 3PL that develops its own technological platform adapted to the needs of its clients, mostly e-commerce.
They use different delivery vehicles such as vans, motorbikes and even parcel delivery on foot. Always to enable delivery in unrestricted urban areas with a focus on the delivery experience, increasing end customer satisfaction and first-time success rate.
Case description
Seven Send is a Tuklo customer, and Ecoscooting is one of its delivery partners. Tuklo’s integration with Ecoscooting via API allows Seven Send to improve efficiency in the last mile of the delivery process. Once Seven Send injects the packages into Tuklo, they are automatically shared with Ecoscooting.
Ecoscooting’s partners ensure the delivery of parcels in a timely manner, ensuring the satisfaction of Seven Send’s customers. Delivery information is received in real time thanks to the integration between Tuklo and Ecoscooting, allowing Seven Send to maintain constant control over the delivery process and optimise its operations.
Solution
The integration of Tuklo with Ecoscooting via API has enabled Seven Send to improve efficiency in the last mile of the delivery process. By automating parcel delivery, Seven Send has reduced the time required for parcel handling, improving customer satisfaction and optimising its operations.
Results
The integration of Tuklo with Ecoscooting has enabled Seven Send to improve efficiency in the last mile of the delivery process, which has helped to improve customer satisfaction and optimise operations. The automation of parcel delivery has reduced the time required for parcel handling, which has enabled Seven Send to improve its efficiency in the delivery process.
Conclusions
The combination of Tuklo’s technology with the experience of companies such as Seven Send and Ecoscooting allows for improved efficiency in the management of merchandise distribution. The integration of these companies with Tuklo offers great potential for the ecommerce and logistics sector in general, improving customer satisfaction and process optimisation.
The automation of parcel delivery is a key factor in improving efficiency in the delivery process and achieving more efficient management of goods distribution.
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